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anti-virus Tag

25 Mar

Posted at 09:33h in Blog Post
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With the world grappling with a health pandemic, scams are shocking. Regrettably, bad actors are everywhere, always looking for opportunities, and they're seeing one in the corona virus. This article outlines what you need to watch out for and how to stay cyber safe. The last thing you want to read right now is that there's another threat out there - sorry, but it's true. Cybercriminals take advantage of fear. They take timely concerns and use them to target victims. Using the anxiety and upheaval around coronavirus is their mission. So far, several coronavirus-related attempts to cyberscam people have been reported. There are examples of: emails that appear to come from government health departments; offering a tax refund to get people to click on malicious links; memos to staff that appear to come from large employers; COVID-19 test offerings from private companies; fake websites promising to sell face masks or hand sanitizer; soliciting donations to help fund a vaccine. Scams to Watch Out For Another concern is the number of bogus websites registered with names relating to COVID-19. The site can look legit but is set up to steal information or infect the victim's computer with malware. You may get an email promising the attached information offers coronavirus safety measures, or information shared by the World Health Organization (WHO) if you click on the link, or a similar email pretending to be from a reputable news source, such as the Wall Street Journal (WSJ). In another example, an email impersonating a healthcare company's IT team asked people to register for a seminar "about this deadly virus." Anyone who didn't question why IT was organizing the meeting clicked to register. By filling out the form, they gave their details to hackers. What to Do Against Corona Virus Scams Be cautious. It's understandable that you're anxious, but don't let that stop you from taking cyber precautions. You should still: be wary of anything that tries to play on your emotions and urges immediate action; question where emails are coming from - remain vigilant even if the communication appears to come from a reliable source; hover over links before clicking them to see where they will take you - for example, in the WSJ example, the Web address was for the "worldstreetjournal"; avoid downloading anything you didn't ask for; doubt any deals that sound too good to be true ("a mask that stops the virus 99.7% of the time!"); ignore any communications requesting your personal information; don't be suckered by fraudulent pleas for charity. Global health organizations generally do not send out emails with advice. Instead, navigate directly to that reputable health institution for real news. Covid-19 related scams If you're still not sure about the validity of the communication, check it out. Do so by calling or using another medium to get in touch with the "source" of the received message. While there is not yet a vaccine for COVID-19, you can put anti-virus protection on your computer. Also, make sure that you've applied all available security updates to keep your software safe. We hope you'll take care and stay healthy both physically and online in these tough times. Need help installing security software and keeping your technology safe? Our cybersecurity experts can give your home a tech immunization. Contact us now!...

16 Apr

Posted at 09:00h in Blog Post
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How to Maintain Your Computer (Without Lifting a Finger!) If you want to maintain your own computer, this is the article for you. There’s so much to keep track of that it’s no wonder most people forget the routine maintenance. Of course, the problem with being reactive is the damage is already done. Photos and files get lost forever in a crash, and information gets stolen in a hack. By then it’s far too late. It’s a bit like closing the gate after the horses have already fled. This is where proactive people come out on top. Thousands upon thousands of homes around the world are using managed services to put computer problems firmly behind them. It’s a done-for-you maintenance program we offer, and here’s why it’s the best choice. You’re Always Up to Date It seems like every second day there’s some new and urgent update waiting to be installed. Whether they’re patching security flaws or adding new features, they seem endless. Sometimes, it goes beyond inconvenient, it gets overwhelming! Even if they do install automatically, they tend to do it at the worst possible moment, leaving you to wait up to 30 minutes when all you wanted to do was quickly check your email. Using our special managed services software, we can make sure your computer’s updates are all finished and done - before you sit down to use it. After all, updates are supposed to make your experience more secure and more enjoyable! You’ve Got Super Anti-Virus The best anti-virus is the one that’s up-to-date and running, yet you’d be surprised how many people switch it off or never let it update. While you might be in the habit of scanning files and browsing safely, others in your home might not have the same priorities. Having managed services ensures your anti-virus is always running and dealing with any viruses it finds. As soon as a new virus becomes known, we make sure your system is actively protected against it. We also monitor for cyber-attacks and can alert you before they become a problem. Your Hardware Stays Healthy Our special software monitors the health of your hardware, eg, your hard drive, looking for early warning signs of failure. If detected, we can let you know in advance. This means you’re able to get it repaired at your convenience, making sure no files are lost and no other hardware is damaged in a domino failure. You Never Miss A Backup The worst part of a crash or hack isn’t the financial cost, it’s losing your files forever. People have their entire collection of photos stored on their computer, plus important family files, most of which can never be replaced or recreated. Managed services ensures your backup is working correctly. Backed up files are ready to go when you are, and losing files to corruption, failure or theft is a thing of the past. Support is A Phone Call Away Just got a new printer and it won’t play nice? Got a weird error popping up? Your laptop won’t talk to the wifi? Our remote support team can help with whatever technology issue has been bugging you and wasting your time. No nonsense advice is just a phone call away, and our team can remotely connect to diagnose and fix many problems. This means you can likely skip the cord shuffle and carting your computer into the shop, and still get your most pressing computer issues fixed. You’re Always Optimized Whether your computer is actively playing up or not, our monitoring service can keep in touch with your event logs, services and processes and look out for anything that needs correction. This means we’re effectively stopping problems before they get to you, making sure that when you sit down to use your computer, it’s doing exactly what you want. Put computer problems behind you - get managed services today. Call us at 570.235.1946 or visit our Contact Page...

30 Jan

Posted at 09:00h in Blog Post
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Why Your Business Should Upgrade To A Managed Anti-Virus System It is important to upgrade your business security with a managed anti-virus system, but why? Anti-virus programs don’t catch viruses when they’re not running. Yes, it’s blatantly obvious, but what’s not always clear is how often your staff are disabling your anti-virus programs so they can squeeze in a little playtime. Maybe download and install a game, free app or get through the block to a suspicious website. It happens in businesses across the country, and more often than you think. Unfortunately, the biggest threat to your data and network security is your staff. Fantastic, loyal, hardworking people, who make occasional silly decisions. Even the innocent ones, like ignoring the virus software update that keeps popping up, requesting to download the latest protections. Your staff aren’t intentionally putting your systems at risk, but they are creating a weak link that exposes your business to attacks that may cost you thousands. Free Vs. Managed Anti-Virus That’s the key difference between free anti-virus and managed anti-virus. The license on free solutions is usually only for home usage. This is because in a business setting, even the slightest gap in your digital walls can lead to lost revenue, delays and even lawsuits. With a managed anti-virus system, your staff can’t do those things. They literally can’t disable the protections or uninstall it, and updates happen automatically. With the benefit of human oversight, we’re able to see when machines aren’t fully protected or have already become infected. Managed anti-virus means just that – we manage it for you – so that we know when there’s an issue and can take the necessary actions. Often working invisibly to your employees, we can remotely fix small problems before they become big problems, which leaves your employees feeling trusted while your business remains secure. Managed anti-virus gives your business protection on a much higher level, because let’s face it, the stakes are much bigger. It takes software control out of the end users hands and puts your system security in the hands of an expert. The program can’t be disabled without a password, nor can it be uninstalled by anyone without the highest permissions. When updates are released they are downloaded and applied automatically. No delays, no putting it off until later, no gaps in your digital walls. When to Switch This is around the size where it becomes impossible to monitor each computer individually without a full-time IT technician on your team. Users spread out across the network and you’re way too busy to supervise. Need a managed anti-virus system? Call us today at 570-235-1946 or visit our Contact Page...

25 Oct

Posted at 20:33h in Blog Post
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If Your Computer Had A Virus, You’d Want to Know About It ASAP, Right? Tech scammers know we’d be lost without our computers, and that we don’t always know what’s going on behind the screen. In effect, they’ve been able to swindle millions from people across the world every day. Tech Scams Go Like This You receive a random phone call from someone with a heavy accent (usually Indian) saying they’re from Microsoft. Pop-ups appear on the screen indicating system is infected with a virus. Then, to fix the problem, they instruct you to download support software. From here, the technician gives you a special link to use. Thereafter, a technician uses that software to gain access to your system, and makes it appear as if your system is riddled with viruses. For example, flashing screens, mysterious diagnostics whizzing by, fabricated errors…they’ll do or say anything to invoke panic. Scammers go as far as claiming your system has been infected with illegal content, and can lead to criminal charges. Finally, scammers will make demands for credit card information. Once paid, scammers stop fiddling with your system to create the illusion that the problem is fixed. To continue the scam, they’ll soon access your system to recreate the problem, this time offering a subscription for ongoing protection. What To Do If Targeted By Tech Scams? 1. Don’t taunt them. Just hang up. Right now you’re only a phone number in their system and they’ll move onto the next. However, if you give them cause to target you personally, you may find yourself in a dangerous situation. The real Microsoft will never randomly call people like this. Ever. 2. If a pop-up appears, immediately run an anti-virus scan. Don’t click the pop-up or call the number. Already A Victim of Scams? Call your financial institution and have the charges reversed and your card reissued. It’s easier than you might think and helps the authorities locate the scammers. Give us a call at 570-235-1946 or visit our Contact Page and we’ll make sure scammers no longer have access to your computer...