managed it Tag

  4 Advantages of Managed IT over In-House IT It’s tempting to hire an in-house IT technician to take care of your network. Instead, consider the advantages of managed IT. If you’re like most businesses, you’re always on the lookout for ways to save money while improving results. This means expanding your staff to include a team of tech specialists. This can be an unnecessary expense that leaves you with highly paid employees with a lot of downtime. For SMEs who are looking for the best of both worlds, we recommend Managed IT services. Put simply, Managed IT is our solution which gives you a team of specialist technicians and network experts. Naturally, you’d rather see your IT budget working to support your growth and kept as low as possible. We don’t simply maintain and repair your systems, we proactively monitor to avoid downtime and work with you to ensure your IT increases productivity and efficiency. Whether you already have in-house IT and are auditing the value, or are curious about what having IT support might be like for your business, we’ve put together a few factors to consider before making your choice: Availability: Most employees work 9-5, but what happens if something goes wrong with your systems outside these hours? Your in-house technician won’t appreciate being woken at 1am for emergency repairs. It’s more likely that they simply won’t answer the call (or hear it), or if they do, expect some hefty contract renegotiation come 9am. Managed IT is very different as we expect problems after hours and have support technicians ready. We know that every minute of downtime is affecting your revenue, plus your business reputation, so we prioritize getting your systems up and running asap. As a bonus, with our Managed IT these types of disasters are rarer as we’re constantly monitoring and correcting problems before they occur. Total cost: One of the things that may have attracted you to having an in-house technician is the cost. But while you may be able to pay them a lower hourly rate, there are extra costs like hiring, training, ongoing training, healthcare and retirement. Once you start adding up the cost of an in-house technician, you might find it’s eating up your IT budget and leaving you scrambling to fill gaps you didn’t expect. Upgrades get delayed, opportunities missed, and IT expenses become a sore point. In comparison, Managed IT is one fixed monthly rate including access to specialists across all software applications and technology. Ongoing Training: Your technician will spend weeks away upgrading their skills. Those training costs quickly add up. With a salaried technician, you’ll have to pay all ongoing training and certification costs, plus travel costs for industry conferences. We know how important it is to remain current, certified and skilled in new technologies, so we spend the money to invest in ourselves so we can serve you better. We’re part of industry related communities and attend multiple conferences each year, all at our own expense. Different goals: For most employees, a higher wage is the goal and many will job-hop to achieve that. A salaried tech may be looking for the first opportunity to leave and get paid more, often leveraging all the training you’ve just provided. In these modern times, switching jobs regularly is expected, with an average of only 3 years in each position. Considering how much it cost your business to acquire, train and upskill your technician, 3 years is an unreasonable ROI. Our goals couldn’t be more different - we only aim to keep you a happy customer for as long as we can! In the end, your business needs to find the right balance between profit and expertise. When you partner with our Managed IT, you’re securing availability, ever-increasing expertise and commitment to your success. We work closely with you to provide the very best support and protect you costly disasters, taking preemptive action to keep you safe and operational. There’s no doubt Managed IT is a better decision than hiring an in-house technician, and we’d be delighted to prove it to you. Talk to us about Managed IT for your business. Call us at 570.235.1946 or visit our Contact Page...

Feeling the Budget Pinch? Here’s How Managed IT Can Save Money When it comes to running a modern business, technology is always a growing line item in the budget. Costs seem to creep up every quarter, along with a new learning curve for simply keeping everything running along smoothly. One universal concern for businesses are tech budget restrictions. When the tech department gets the budget pinch, managed IT can be a great solution. You’re balancing the outlay of maintenance with replacement, plus securing against threats – making sure every dollar gives maximum ROI. Sounds exhausting! The tech department budget gets stripped to a bare minimum. Now, imagine if budget wasn’t an issue. Imagine all tech expenses predicted and capped. Sounds good, doesn’t it? Put simply, that’s how a Managed IT Service works. Managed IT is a service designed for businesses with a limited budget and time for tech issues. For a fixed price each month, you get a team of IT technicians actively monitoring your systems in order to catch issues before they occur, repairing problems on the fly, and ensuring your business is always as secure as possible. Included as part of your Managed IT Service, you also get expert business consulting around the solutions you need now, which solutions will help you rapidly scale, and which technology you don’t need. All for one predictable, fixed price each month. It gets better: You’ll reduce downtime and associated revenue loss Forget scrambling while systems are down, with Managed IT Services you’ll know which tech is failing and can proactively repair or replace before it impacts your business. Downtime is planned/minimized and staff are working uninterrupted. You’ll skyrocket efficiency You’ve probably been responding to your IT events in ‘firefighter mode’, essentially dealing with problems as they arise and switching to new, improved tech only when you must. Managed IT Services automatically report problems. Technical issues slowing down productivity are detected and solved. You’ll secure against data loss Whether you’ve been following the news and worrying about the next cyber-attack, or you’re working with confidential customer or proprietary data, your Managed IT Service has you covered. Our technicians secure your business against attack using the latest technology, full backups, software updates and leverage every drop of their know-how to keep your valuable data safe. Learn more ways Managed IT Services can benefit your business - give us a call at 570.235.1946 or visit our Contact Page...